About Us

Our story

Welcome to GIGI FEVER, your online jewelry store designed for those who love bold elegance and everyday whimsy.

GIGI FEVER was born from a passion for unique and modern jewelry, blending creativity, quality, and personality. Each piece is designed to tell a story, reflect your style, and accompany you through all your precious moments.

Our mission

At GIGI FEVER, our mission is simple:

  • Creating jewelry that makes a difference- original, refined and accessible.
  • To support each clientin expressing their personality through their accessories.
  • Combining quality and style, by carefully selecting materials so that your jewelry lasts over time.

Our universe

GIGI FEVER draws inspiration from modernity, street-chic and creative lifestyle.

Our collection includes piercings, single earrings, hoops, bracelets, and necklacescarefully designed for:

  • enhance your outfits,
  • create unique combinations,
  • and allows you to reinvent yourself every day.

Why choose GIGI FEVER?

  • Creativity & originality: each piece has its own identity
  • Quality: durable materials for jewelry that will last a long time
  • Accessibility: trendy jewelry without compromising on style or price.

Join our world

GIGI FEVER is not just a shop, it's a community of jewelry and style enthusiasts.

We love sharing our latest news, tips and inspirations on Instagram, Pinterest and our newsletter.

Explore, create, experiment with GIGI FEVER.

FREQUENTLY ASKED QUESTIONS ABOUT THE ORDER

Where can I find my order number?

You will find your order number in the order confirmation email sent after your purchase.

You will also find your order number in the shipping confirmation you receive after your order has been sent.

Can I modify my order?

For security reasons, no changes can be made to an order once your payment has been validated.

Therefore, we will not be able to change the delivery method once the order has been placed.

How long does shipping take?

The delivery time of your package is managed solely by the carrier you selected when placing your order. We cannot confirm a specific delivery date.

How can I return my order?

To make your return, we invite you to go to your Gigi Fever personal space , by logging in with the email address used for the purchase.

You will then need to click on the relevant order and request the return of the desired items, specifying the reason for each one.

You will of course be notified by email at each stage of the cancellation process.

Please note that you have 14 days from receipt of your package to return your order. We do not offer exchanges, only refunds for returned items, excluding shipping and return costs.

Upon receipt of the package at our premises, the refund will be made to the bank card or gift card, depending on the payment method used for your order.

If the order is returned beyond this legal period and without tracking information, your refund cannot be processed.

Feel free to contact us by email if needed: gena@gigifever.com

What should I do if I receive a defective piece of jewelry?

We apologize for this inconvenience.

If you receive defective/non-conforming jewelry, please send us an email to gena@gigifever.com indicating your order number.

Please note that you have 72 hours from the delivery date to file a claim for a defective item. After this period, the warranty will be activated.

If our quality department validates your request, we will proceed with the refund of the item to the payment method used at the time of purchase (bank card or gift card).

What should I do if an item is missing/extra in my order?

For a missing piece of jewelry, we advise you to first check in the small pink pouch; the fine jewelry may be hidden there.

If this is not the case, please send us an email to gena@gigifever.com. We will then review the video of your order being prepared.

If you receive an item that was not part of your order, we also invite you to send us an email indicating your order number, a photo of the item received in error as well as the reference of the missing jewelry.

Can I wear my Gigi jewelry underwater?

We recommend removing your Gigi Fever jewelry before any contact with water. It may lose some of its shine over time due to limescale, perspiration, and perfume.

How can I get a discount on my first order?

You can take advantage of the welcome code by subscribing to our newsletter. You will then receive an email with the 15% discount code, valid for one use.

Please note that this code cannot be combined with sales and other discounts.